About Dr. Jorge Mastrapa, PhD.
Dr. Mastrapa is one of the co-founders and America’s Managing Director of ICQ Consulting, one of the leading companies in the field of organizational culture and global leadership. He is an expert researcher, author, and international speaker in the areas of culture, diversity and inclusion; and was chosen as one of the 2016 Top 30 Global Experts in Organizational Culture. He is also the developer of CALOMM™, the “Culturally Aware Leadership, Organization, and Management Model”, a comprehensive framework that helps companies develop and implement a true modern organizational culture, in the challenging global and mobile business environment.
For over 25 years Dr. Mastrapa has helped multinational Fortune 500 and Startup companies launch strategic new services, expand direct and outsourced operations in new countries, and implemented turnaround programs on a national and international level. With his focus on the development of culturally aware organizations and leadership practices, he has consistently helped those organizations increase employee productivity, customer satisfaction and profitability. Some of the companies and industry segments he has worked with include NCR, Tech Data, Cisco Systems, UPS, IBM, ATT, Flextronics and many others in the high technology, telecommunications, manufacturing, logistics and supply chain industries.
Personally as a first generation, Cuban-American immigrant he developed very early an interest in the study and application of the most modern leadership and management strategies to address the integration of immigrants into the business environment of their host country. These experiences combined with his believe in the value of education and continuous learning, motivated him to continue his studies and graduate as a Doctor Degree in Business Administration, with a focus on culture and diversity. He is also a Hofstede’s institute certified cross-cultural, and organizational culture lecturer and management consultant.
Dr. Jorge Mastrapa